Client Success

Since 1984, the SBTDC has helped over 130,000 small to mid-sized businesses start and grow. Here we highlight a few of the entrepreneurs and small businesses that the SBTDC has worked with to help make their businesses better. They represent the thousands of small to mid-sized companies across North Carolina that are innovating, retaining and creating jobs, and helping boost North Carolina’s economy. To learn more about the SBTDC’s efforts, view our annual report.

Featured Client Profiles

First Flight Adventure Park

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When we came to the SBTDC, we were so frustrated. We had tried everything, but they just looked at us and said, “We can help!” Our schedule was so tight and stressful. We didn’t even get our Occupancy Permit until Friday at 4:30 p.m. They were right, though, they were able to help. Our counselor was so supportive and flexible, even showing up at the construction sight to make sure things got signed. Without the SBTDC, we wouldn’t have found out about the Revolving Loan Fund, and we wouldn’t have been able to open at the critical moment.

Abby and Brad Carey

Game Theory Group

Game Theory Group

Raising capital has to be the most influential way the SBTDC has helped. Our counselor literally took us through the projections for five years and helped us get the rest of our paperwork in shape. With those in hand we’ve been able to win some local grants, which our counselor brought to the table. He also introduced us to IMAF and they’ve been our largest investor.

Vin McCaffrey

Extreme Outfitters

Extreme Outfitters Owner

Applying for an SBA loan was a stressful process.  My counselors have given me the support, the heads up, and the understanding for why things are done this way. They have been my backbone, a support group, someone to vent to and positive reinforcement. And the thing of it is, I didn’t have to pay for anything.

Now we just accomplished one of my biggest goals, which was to open up the option for a 401K plan for the employees. I am so excited about that.

Marion Plocica

East Coast Umbrella

East Coast Umbrella

Now that we’re started, it is getting even easier. We have reps in the Middle East region and with the STEP Grant to help pay for the booth and samples, our reps will be on site to handle the tradeshow.  Work with the SBTDC. They held our hands through the process, and we never would have gone to those other countries without their help. Work with the SBTDC, and you’ll find out just how easy exporting can be.

DeWayne Day

Weldon Steel

Weldon Steel

We were aware there was a communication issue, but we've been able to fully understand the deeper issues, we have a plan to improve, and assurance that those improvements would take hold.  There isn't a finish line for this sort of thing, but the improvements have been recognizable and have made an impact on the company. Since working with the SBTDC, we've had a 20% increase in employees, and our revenues are increasing as our changes begin taking effect.

Kris Neal

Shipman Technologies

Doug Shipman

The SBTDC have been incredibly helpful in supporting our decision making process, in determining how we can optimize our procedures economically.  They have reviewed our marketing, our accounting systems, recommended new approaches and highlighted areas for development.

We increased our revenues by over 550% in four months, we have tripled the number of direct labor employees and added three new engineers to our staff.

Doug Shipman

Calibration Solutions


The thing about the SBTDC is that I'm never actively looking for these opportunities, but my counselor comes to me and says, "what do you need now?" and offers these students, or interns, or a workshop, or whatever will help us at that moment.  We've seen a 20% increase in sales and the addition of seven employees.  The biggest benchmark, however, was getting to a point where Calibration Solutions was big enough and attractive enough to buy.

Robert Ray



Owen helped with renewing our EXIM credit insurance policy, which has supported us for more than $2M in sales.  Because our work is so specialized, marketing and finding international partners is extremely difficult, but Owen has been the most beneficial in finding programs and people that are a fit for what we do.

Tom Crafton

Club Canine


The bottom line is:  if you have a business and don't make wise financial decisions, it doesn't matter how passionate you are, you won't stay in business long. That's why the SBTDC is so instrumental to small businesses and start-ups.  It's free so you don't have to pay for those resources.

Traci Whiteside

Sanesco International, Inc

Sanesco Hector

The SBTDC is a great program with a fantastic vision for helping small businesses succeed.  We have a wonderful relationship with our mentor and advisory.  She always keeps us in mind and regularly informs us about opportunities or partnerships that could positively impact and grow our business.

Sales are up by 15% compared to last year, and we've expanded into two new countries.

Hector Romero

North State Aviation

North State Aviation has been honored as one of the top 50 employers in Forsyth County, and boasts an economic impact of $32 million annually in the Winston-Salem area.

Speech 4 Kidz

speech 4 kidz

The SBTDC is a fountain of never-ending information. If they don’t have the answers ready, they will tell you exactly where to look to find the answers you need. I have learned more, truly, in my 30-60 minute sessions about small business and strategies than in all my years of just breathing.

Amy Howard

A.W. Brinkley Hardware

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One of the most important ways the SBTDC has influenced the business was by helping us receive a workforce development grant. We’re using it to send two of our mechanics to specialized training for standby generators. We will be the only business in 75 miles licensed to work on these types of generators.

Vernon Brinkley

Converters Unlimited

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Getting a loan seemed simple enough, but without my business counselor's knowledge of the system I never would have received the funding to purchase Converters Unlimited.

Fred Ash


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I have taken advice from the SBTDC counselors at every major decision point through the last couple of year and my business has benefited greatly from the sound advice and research provided by the SBTDC.

Michael Eckhardt

Carolinas IT


The SBTDC has made us a stronger company by providing better intelligence, counseling, and resources. In a lot ways, it has been like a board of directors or an extension of our organization and team, which is how I’m modeling my own company to be a resource to our own clients.

Mark Cavaliero

Revive, LLC


I had the customers and knew the industry, but the SBTDC was able to help me come up with and implement new strategies for success.

Todd Zagaroli

JB Media Group


Probably the biggest impact on the business I’ve seen as a result of working with the SBTDC is the funding for the new office. With the help of my counselor I was able to borrow $201,000 and open up $35,000 in new credit lines. The new space is a much better fit and will allow for future growth.

Justin Belleme

Camras Vision


The SBIR grant assistance is the most valuable thing the SBTDC has provided. Receiving the SBIR funding is what allowed us to move forward and we’ve actually been able to win three grants, although we had to turn one down. They have provided much needed advice on business development and we have also paired up with several student interns for marketing analysis.

Lucinda Camras

H&H Farm Machinery

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H&H has grown significantly with doubled revenue growth and the addition of 10 new employees to make a total of 18.... We’re ready to continue expanding but we’re working with the SBTDC on planning that growth to make sure it is controlled growth.

Brian Nance



Our international presence began the day our international business counselor called to let us know about the possibility of obtaining an NC Step grant to support travel to a trade show in Thailand. Since participating in the Thailand trade show, we’ve traveled to Hong Kong, Beijing and South America with support from grants that SBTDC helped procure. This is the perfect example of how the SBTDC counselors are constantly thinking of ways to use the resources at their fingertips to help the small businesses in their community grow and thrive.

Glenn Flaherty & Tom Robinson

3C Institute

Learn more about our work with 3C Institute

The ability to call on experts for help and guidance with planning and facing new challenges is invaluable and has helped me grow 3C strategically...We would not be here without SBIR.

Melissa DeRosier, PhD

Flow Sciences

flow sciences

The UNCW MBA teams and undergraduate interns work hard with Flow Sciences to produce great results. From viable industry analysis to tangible marketing programs, their deliverables have improved our company and increased the students’ future job prospects...Several UNCW alumni from both graduate and undergraduate programs are employed by FSI and work among its talented family-oriented atmosphere.

Flow Sciences