Job Opening: Business Resiliency Counselor (Statewide)

Title Business Resiliency Counselor (Statewide)
Hiring Range $31,888 – $80,223
Location Statewide
Job Description

Essential Job Duties:
The Business Counselor is responsible for providing individualized and confidential business counseling services to North Carolina businesses, entrepreneurs, and university faculty affected by the COVID-19 crisis.

Key activities of this role also include promoting the Small Business and Technology Development Center (SBTDC) throughout the state and establishing/maintaining relationships with key strategic partners involved in economic development.

Specific duties are as follows:


  • The counselor is responsible for client counseling through direct face-to-face, video conference, telephone, email, and other forms of communication.
  • The counselor must ensure attention is given to both the technical/business issues, as well as the affective/relationship issues.
  • The counselor must demonstrate professional standards of conduct regarding client confidentiality, conflicts of interest, and professional behavior.
  • To achieve client outcomes and impacts results that include capital formation, job creation/retention, new business starts, success, stories and client satisfaction.

Minimum Experience/Education:
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Departmental Required Skills:
A broad, general knowledge of small business management.

Excellent interpersonal and communication skills.

Must have the ability to manage multiple assignments, organize work and establish priorities with minimal supervision.

Learn more and apply online: